Quick overview

2 days / 5-6 days (09:30 - 12:30 and 13:30 - 16:30)
 £795 plus VAT
Worldwide (live-trainer, virtual-classroom)
Class size: maximum 12

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We’ve delivered this course in-house to various companies abroad and in the UK.

Want this course delivered in-house on-line or a bespoke option?
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About the course


Develop the skills you need to identify, model and improve business processes in your organisation.

This course is delivered virtually by a live instructor in real-time. You can attend from the comfort of your home while saving time and money on travelling.

You can take the exam remotely at the end of the course or at a convenient time and achieve the BCS Modelling Business Processes certificate as a recognition for your newly acquired skills. The price includes the exam cost.

You can save money on this course by booking the BCS Diploma in Business Analysis Bundle.

Interested in a classroom course? Click here

What will you learn?

  • Identify, analyse and model business processes at various levels.
  • Identify process measures and opportunities for improvement.
  • Work individually and in small groups to practise all the techniques that are taught.

What is included in the course price?

  • Teaching by a real expert
  • Exam and certification fee (exam is taken remotely from your home using an online proctor )
  • Live recordings of the course available for 3 weeks
  • BCS “Business Analysis” digital book with your first Metadata course
  • 1 year BCS Associate Membership from the Chartered Institute for IT – terms and conditions apply

Who is this course for?

The certificate is relevant to anyone requiring an understanding of business processes, including business analysts, business managers and their staff, business change managers and project managers.


This is a virtual, interactive course with a live instructor and will run using Zoom technology.

Zoom allows us to make the virtual classrooms interactive by:

  • creating breakout rooms where you can interact in small groups in the same way as you do on a face to face course
  • using polls and quizzes to keep you engaged with the topic
  • allowing online chats for easy communication
  • getting access to recorded sessions – sessions will be recorded and available for 3 weeks after the course
  • using our online portal to practice with exam simulations

There are 2 virtual sessions each day of the course for 2-day courses:

  • Session 1:  9:30 – 12:30 (with 15 mins break)
  • Session 2:  13:30 – 16:30 (with 15 mins break)

There is 1 virtual session each day of the course for 5/6-day courses:

  • Session 1: 9:30 – 12:30 (with 15 mins break)

You will need a computer, a microphone and a camera for an engaging course interaction.

We are running taster sessions so you can become familiar with the environment and to decide if a virtual course is for you – click to view our 1-hour taster webinars.


You can take the exam remotely from your home using an online proctor (invigilator) – we book a day with the exam provider and then you finalise the specific date and time with the remote proctor.

Exam format: One hour ‘closed book’, on-line, multiple-choice exam. The pass mark is 25/40.

Not sure if this course is for you?

Click here to receive our business analysis qualifications guide and find out which is the right qualification for you.

You can also get in contact to have a chat with a course adviser.

Want to receive updates about this course?

Click here to receive our updates.



There are no formal requirements to attend this course.

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Upcoming dates

What makes our virtual courses different

With Metadata Training you get more than just a certificate

Learn to put the theory into practice from our expert lecturers. They bring theory to life by drawing on their vast experience.


An engaging and interactive experience

We keep our virtual classes small to allow time for discussion and Q&A, giving you the specific support you need.

During our virtual courses, we do more than just show you information. You will participate in small group case study exercises with worked solutions.

Attend from anywhere

We supply everything

You will get the digital BCS BA book, our online exam simulations, all digital materials including case studies. Our pre-reading will prepare you to get the most out of the course.

Recorded sessions

You get recorded sessions so you can continue your learning for 3 weeks after the course.

Our trainers

Frequently Asked Questions

I thought the course was the BEST professional course that I have been on! I really learned a lot, and feel that Requirement Engineering in particular is the couuse that will set my career in the correct direction.

Daniel Lombard
Finance Global Process Manager, Elsevier

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