Frequently Asked Questions

Metadata is specialised in business analysis courses and aims to offer a more personalised and flexible training experience. We are committed to creating long-lasting relationships with the delegates and companies we work with, and with supporting their training every step of the way. As a direct seller, we have the flexibility to tailor our courses to suit the needs of our clients.

Yes we do, your friend or colleague will need to forward over our referral programme email to you and cc Metadata. Please refer to our Referral Programme Terms & Conditions.

Extra time can be given for exams or reasonable adjustments can be prepared, please contact us for further information.

Yes, this course is accredited by BCS, The British Computer Society. Metadata Training is an accredited BCS partner and you can trust that the qualification you receive is recognised in the industry by employers. 

Yes, after passing an exam you will receive an industry-recognised certification issued directly by the British Computer Society, the accreditation body.

We recommend you do some pre-reading as this will help you to get the most out of the course. As soon as you book you will get access to our online learning so you can start preparing for the course. You will also receive the BCS book for free when you book your first BCS course with us.  

The course is taught remotely via Zoom. For in-house or bespoke courses, we can also run the courses remotely using Microsoft Teams. Our virtual courses are highly interactive and are run by a highly skilled trainer with real-world business analyst experience using Zoom and Miro virtual boards. 

As soon as you book and pay for the course we will give you access to our online portal where you can access the pre-reading and training material. If you attend a virtual course we will also provide recordings of the virtual course you attended. 

You can pay via our website with a card or bank transfer by selecting ‘Pay By Bank Transfer’ at the checkout. We accept Visa, Visa Electron, Mastercard, American Express, Maestro.

Payment by cheque, credit card, debit card or bank transfer is required no later than 10 Working Days before the course start date. Special arrangements may be separately agreed in the case of late bookings. Please refer to our terms and conditions.

The exams are taken online, a member of the Metadata team will invigilate, and we will provide the exam slots (weekdays, during office hours) to choose from on the last day of the course. Candidates have up to 6-months to take their exam after attending the training, and after this period, the exam fee will apply. 

An extra time of 15mins is given if English is not your first language or with reasonable adjustments. Please inform us upon making a booking.

The exam is closed-book with 40 multiple-choice questions, and a duration of 60-mins.

We are a RoATP approved main provider and can work directly with organisations. We have a track record of delivering high-quality training and excellent service. We ensure that apprentices are properly supported, guided and listened to so they finish the programme successfully.

We deliver across the UK – all regions are possible through interactive instructor-led online sessions, work-based learning, and self-managed learning using online materials, books and workbooks. Our programme includes accredited training with certifications, skills developing and mentoring, work-based learning and self-managed learning. For employers with a cohort greater than 5 we deliver the training on-site and can offer this anywhere in the UK. A substantial component of our training is the certificated courses that comprise the BCS BA diploma. These are delivered as 3-day courses spread over the apprenticeship. Our programme also contains soft skills and mentoring activities which are delivered through one-day workshops. These will also be delivered on-site. For formal training, apprentices would receive the same training and certification as delegates on our public courses. These are each run publicly twice a month which gives the apprentice flexibility in scheduling the training around their work commitments and project delivery.  We've developed our programme delivery with flexibility in mind as we know the apprentice will have work and personal commitments. We don't impose a tight training schedule that will demotivate them, put more pressure at work or hinder them from successfully finishing the programme.

The line manager facilitates the 20% of off the job training – we will have provided you with a spreadsheet that indicates the expected style of off the job training for each month of the apprenticeship. In the Metadata apprenticeship commitment statement, it was agreed that the apprentice will participate in a number of formal courses and informal meetings during working hours. They will also need to find time during their working hours to undertake some self-managed learning – this will include reading books, researching online, completing occasional reflective assignments, and some online learning. The total of learning including the courses will not exceed 20% of the working week (equates to one working day but can be spread over the week).  This training is documented by the apprentice in a spreadsheet which is uploaded bi-monthly to our learning portal and from which we compile a report of the apprentices training. This is a legal requirement as part of the ESFA requirements for apprenticeships. This report is also provided to the apprentice’s manager.  As far as possible off the job training should be directly related to the Apprentice work - it needs to be new activities that the apprentice has not undertaken before that can contribute to their learning. In this way, the apprentice may be using skills they have learnt from other off the job training or maybe helping a more experienced practitioner in order to expand their experience. A large component of  the Off-the-job training can contribute to the apprentice’s day-to-day work and directly benefit their organisation. Identifying this kind of work is a major way in which the manager can help the apprentice and mitigate the effects of them being off the job for 20% of the time.  The Metadata mentor will meet regularly (suggested 30 min every 2 months) with the apprentice’s line manager and discuss the kind of work that might be suitable for the individual. 

We can deliver the business analyst apprenticeship programme to levy-paying and non-levy paying companies. If you work for an employer who has an annual wage bill of over £3 million then they pay a 0.5% levy as part of their PAYE tax bill (this started in April 2017). This money goes to a digital account which your organisation uses to fund apprenticeships. This means an organisation of about 1000 staff paying an average salary of £30,000 will have a levy pot of about £150,000 available. All this money can be used by the organisation to fund training their own apprentices. Even if your business is not paying the Levy, you will receive 95% of the cost in funding from the government, and your company needs to cover the remaining 5%. For the BA Apprenticeship, the cost is £18000, so the government will fund 95% of this, which is £17100, and your company will need to pay the remaining £900. The amount will be paid each month over 18 months and not in one go.

We are flexible on this. Most of our learners have achieved the BCS Business Analysis Diploma and an agile qualification like the Agile Business Analysis qualifications. We are happy to discuss options with you so do get in touch.

The Business Analyst Apprenticeship combines training with coaching and mentoring alongside your day job, with only 6 hours of the learning done away from your job every week. This means that everything you learn can be applied to your work right away, and anything that you’re unsure of you can ask your mentor to guide you through with one hour of coaching a month. It’s been proven that professionals that receive coaching or mentoring not only perform better in their roles but go on to do better in the rest of their careers too! The apprenticeship isn’t just training, it’s life changing.

The BA Apprenticeship is under the £18000 band but the actual cost will depend on the skills and needs of the learner and the industry certifications you want to be included. The payment will come out of the levy every month, 20% of the cost is held back until the learner completes the apprenticeship. For more information on our Business Analyst Apprenticeship, contact us to discuss. You can also call us on 02072723726 or email us at info@metadatatraining.co.uk.

Yes, we can adapt it to your organisation needs. As a specialist apprenticeship provider, we work in a flexible way and adapt to your needs so you get the maximum benefits. Please get in touch to arrange a chat with our Apprenticeship Director.

There is no set start date, you can start when you are ready.

No, you don't. Each learning journey is tailored to the individual needs. The learners can benefit from interacting with other learners on formal courses and during workshops.

Between 1 year and 1 day up to 18 months depending on current skill levels.

No! An apprenticeship is a great way to learn for anyone at any age. There is no upper age limit. We had apprentices between 18 and 50 years old. It’s ideal for someone that is just starting out in a BA role or is looking to transfer skills from another job that requires a similar skill set or responsibilities.  We recommend the apprenticeship for anyone with less than 5 years’ experience in a BA role, no matter your age.

Yes anytime - we will stop receiving the monthly levy payments.

Besides getting industry-recognised qualifications and having your skills assessed against industry's best practice, you get your own mentor and coach that you will meet 1-2-1 fortnightly. Having someone impartial to talk to and to guide you is really valuable and something only high executives get the chance to experience. Your learner will be able to fast-track their career and become effective and a valuable asset to your organisation.

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