Quick overview

3 days
 £1195 plus VAT
Central London / Remote attendance
Delicious lunches and refreshments (classroom)
Class size: maximum 12
Exam included in price

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About the course

Overview

This 3-day course addresses user experience practice in projects, product and software development. It is designed to ensure the candidate has suitable knowledge of the core concepts of User Experience (UX) and is aware of the most common tools, techniques and methods used in the field. It does not focus on one specific methodology.

Holders of the BCS Foundation Certificate in User Experience should be able to:

  • Ensure systems have an early and continual focus on users and their tasks
  • Plan and carry out empirical measurements of user behaviour
  • Practice validated learning through prototyping and iterative design

What you will learn?

  • Guiding principles
  • User research
  • Illustrating the context of use
  • Measuring usability
  • Information architecture
  • Interaction design
  • Visual design
  • User interface prototyping
  • Usability evaluation

Who should attend?

Anyone involved in the design and evaluation of user interfaces (interface designers, usability engineers, requirement engineers, product managers). Other usability professionals may also be interested, including IT managers, quality managers, development managers and business analysts.

What is included in the price?

  • Teaching by a real expert
  • Learning in a small class (maximum class size is 12) with time for discussion
  • Course binders contain notes, case studies, and sample exams
  • Plenty of individual and small group case study exercises with worked solutions
  • Suggested answers for practice exams and tutor support in preparing to sit the exam
  • Delicious lunches and refreshments
  • A convenient central London location near Old Street station with excellent facilities
  • Course and certificate

Got more questions?

click to read FAQ

It’s easy to get qualified

Pick the date that works best for you, whether it's next week or in six months

Enrol and study in three days either virtually or in person

Take your exam as soon as the week after you study, and receive your certificate in two weeks

Syllabus

Get a detailed syllabus and business case to get funding from your company.

Click to get pdf

Upcoming dates

We are in the process of scheduling more course dates for this course. Please contact us if you want to be notified of future dates.

Need advice to choose a course?

Download our guide to get access to information to fast track your and your BA team career

  • Choose a BA certification to close your BA skills gap
  • Find out your current skills level and where you need to focus your development
  • Get all our business analyst courses in one document to review them with your manager
  • Get access to the business case we created to help you get funding for your training from your employer
  • Discover another efficient way to train using the levy and saving money on training
  • Bonus: receive a list of free recorded lunch & learn sessions to develop your business analyst skills and get to know our trainers

Download guide

Corporate bookings

Align your team members with a common process and upskill your staff with in house training.

Choose from an already existing public course or design your own bespoke course for your specific goals and needs and change the way that your staff work, not only increasing their theoretical knowledge but their practical skill set too.

Using examples from your recent projects, your team members can find out how to make potential improvements within business analysis and agile project management with our blend of training and consultancy from industry experts.

When you nurture your internal talent, you foster an environment of trust and a belief in your team’s abilities.

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Our trainers

What to expect

Expect an interactive and practical training.

During the course, delegates learn user experience best practices as used in the industry.

When they go back to their work they know how to implement user-centered tools and concepts into products and software development applications.

Frequently Asked Questions

Your employers can:

  1. Book a course on our website -  your employer needs to go to https://metadatatraining.co.uk, book the course and and at the checkout section add the candidate details (full name, email address and contact number) under ‘Additional Information’ and we will confirm the booking with both parties.
  2. Email us at info@metadatatraining.co.uk with the course they want to book for you and we will send them a booking form by email.

We can provide you with an invoice to forward to your employer. Email as at info@metadatatraining.co.uk to request an invoice for your course.

Email as at info@metadatatraining.co.uk with the supplier form and one of our colleagues will fill it up and send it back to you. We can also provide you with a headed letter with all our company details.

Yes, we offer corporate discounts. Email as at info@metadatatraining.co.uk with your training requirements and we can provide a corporate discount for you. 

Yes, we can deliver all our courses in-house. We can also adapt this to your team needs. To request a quote or discuss your training requirements please email us at info@metadatatraining.co.uk or call us on 020 7272 3726.

Yes, after passing an exam you will receive an industry-recognised certification issued directly by the British Computer Society, the accreditation body.

To see a detailed syllabus you can click here

Yes, this course is accredited by BCS, The British Computer Society. Metadata Training is an accredited BCS partner and you can trust that the qualification you receive is recognised in the industry by employers. 

We recommend you do some pre-reading as this will help you to get the most out of the course. As soon as you book you will get access to our online learning so you can start preparing for the course. You will also receive the BCS business analysis book for free when you book your first BCS course with us.  

As soon as you book and pay for the course we will give you access to our online portal where you can access the pre-reading and training material. If you attend a virtual course we will also provide recordings of the virtual course you attended. 

The course is taught face-to-face at our training venue near Old Street station and remotely via Zoom. You can choose to attend remotely or in a classroom when you book the course.  For in-house or bespoke courses or for our business analyst apprenticeship we can also run the courses remotely using Microsoft Teams. Our virtual courses are highly interactive and are run by a highly skilled trainer with real-world business analyst experience using Zoom and Miro virtual boards. 

Yes if you enrol in our Business Analyst Apprenticeship - a programme who helps you or your team progress in your role and not just get certified.

Yes, you can cancel a course but in order to do so without penalty, we require 10 working days notice. For more information on our cancellation policy, see our terms and conditions.

No, the course assumes you have no experience on the topics of the course. Anyone can attend the course.

No, none of our courses requires you to have IT skills.

The exams are taken online, a member of the Metadata team will invigilate, and we will provide the exam slots (weekdays, during office hours) to choose from on the last day of the course. Candidates have up to 2-months to take their exam after attending the training, and after this period, the exam fee will apply. 

If a candidate fails an exam, a resit fee is to be paid, and our trainers will give a free feedback and recap session. 

An extra time of 15mins is given if English is not your first language or with reasonable adjustments. Please inform us upon making a booking.

The exam is closed-book with 40 multiple-choice questions, and a duration of 60-mins.

The exam assumes you have no experience, so if you have experience it will be less challenging however we’ve seen high pass rates over the last year. If you don’t pass the exam then you’re able to retake it straight away. You can retake the exam as many times as you need to, and we’re always here to offer extra support to anyone that needs it. We pride ourselves on our high pass rate, and for whatever the reason you didn’t pass, we’ll make sure that you do the second time! The best way to ensure you pass is to follow our trainers advice and ask as many questions in class. Unlike other providers we keep our courses small in size so there is plenty of time for clarifications and to understand the theory. 

You can pay via our website with a card or bank transfer by selecting ‘Pay By Bank Transfer’ at the checkout. We accept Visa, Visa Electron, Mastercard, American Express, Maestro.

Payment by cheque, credit card, debit card or bank transfer is required no later than 10 Working Days before the course start date. Special arrangements may be separately agreed in the case of late bookings. Please refer to our terms and conditions.

You can download the business case and course syllabus for every course in the ‘course overview’ section at the top of the page - click here You can also read our blog post here

Many delegates report increased confidence in their skills after the training. We believe the importance of confidence is often underrated in organisations. The truth is to progress your career in the right direction you need confidence. It is no surprise many of our learners report an increase in confidence and job satisfaction.  Moreover, the certification gives you recognition and if you are already working as a business analyst it will formalise your knowledge. As a result your employers, stakeholders or clients will trust you that you can deliver quality work in an efficient way. 

can't find what you're looking for?

If you think that the User Experience course is just about how to create lovely web pages, then you are in for a big surprise! In fact, it is an introduction to a fascinating area of how people interact with machines, and puts another set of valuable tools into the Business Analyst's toolkit. The course is given by an expert in the area of UX, and comes with a huge list of references. I enjoyed the course immensely.

Ruth
past delegate, review given on reviews.co.uk

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