Quick overview

3 days
 £1195 plus VAT
Central London / Remote attendance
Delicious lunches and refreshments (classroom)
Class size: maximum 12

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We’ve delivered this course in-house to various companies abroad and in the UK.  Want this course delivered in-house or a bespoke option?
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About the course


This 3-day course addresses user experience practice in projects, product and software development. It is designed to ensure the candidate has suitable knowledge of the core concepts of User Experience (UX) and is aware of the most common tools, techniques and methods used in the field. It does not focus on one specific methodology.

Holders of the BCS Foundation Certificate in User Experience should be able to:

  • Ensure systems have an early and continual focus on users and their tasks
  • Plan and carry out empirical measurements of user behaviour
  • Practice validated learning through prototyping and iterative design

This course can be attended in a classroom or remotely. If you would like to attend in the classroom, these are held at our London training venue near Old Street station. You can also attend remotely from the comfort of your home while saving time and money on travelling. Once you have booked the course, you can choose how you would like to attend.

Who should attend?

Anyone involved in the design and evaluation of user interfaces (interface designers, usability engineers, requirement engineers, product managers). Other usability professionals may also be interested, including IT managers, quality managers, development managers and business analysts.


If you attend face-to-face in a classroom or remotely:

  • 3 day courses are full days from 9:30am – 5:00pm on weekdays
  • Seating will be spaced out appropriately to ensure the social distancing measures (classroom)
  • Measures are put in place to ensure safety of all classroom attendees
  • You will need a computer, a microphone and a camera for an engaging course interaction (remote attendance).

You can take the exam at the end of the course or at a convenient time.

If you attend remotely, you can take the exam from your home using an online proctor (invigilator) – we book a day with the exam provider and then you finalise the specific date and time with the remote proctor. The price includes the exam cost.


  • 60 minute ‘closed book’
  • 40 multiple choice questions
  • Pass mark is 26/40 (65%)


There are no formal requirements to attend this course.

Click to download detailed syllabus

Upcoming dates

We are in the process of scheduling more course dates for this course. Please contact us if you want to be notified of future dates.

What makes our courses different

With Metadata Training you get more than just a certificate

Metadata teaches you with a real expert. All our lecturers have years of practical user experience and teaching experience. Our approachable lecturers will support you every step of the way, ensuring that you learn useful skills to help you in your professional life and that you successfully achieve your certificate.


One on One interaction

We keep our classes small to allow time for discussion and one on one interaction, giving you the specific support you need. During our courses, we do more than just show you information. We have plenty of individual and small group case study exercises with worked solutions.

Turn up empty handed

We supply everything

For classroom attendance, delicious lunches and refreshments are all on us. Share ideas with like-minded people over lunch in a relaxed environment to further develop your career.

Course materials

Our course binders contain everything you need. Notes, case studies, and sample BCS exams.

Our trainers

What to expect

Expect an interactive and practical training.

During the course, delegates learn user experience best practices as used in the industry.

When they go back to their work they know how to implement user-centered tools and concepts into products and software development applications.

Frequently Asked Questions

can't find what you're looking for?

If you think that the User Experience course is just about how to create lovely web pages, then you are in for a big surprise! In fact, it is an introduction to a fascinating area of how people interact with machines, and puts another set of valuable tools into the Business Analyst's toolkit. The course is given by an expert in the area of UX, and comes with a huge list of references. I enjoyed the course immensely.

past delegate, review given on reviews.co.uk

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