Understand User Perspective
We’ve delivered this course in-house to various companies abroad and in the UK. Want this course delivered in-house or a bespoke option?
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This 3-day course addresses user experience practice in projects, product and software development. It is designed to ensure the candidate has suitable knowledge of the core concepts of User Experience (UX) and is aware of the most common tools, techniques and methods used in the field. It does not focus on one specific methodology.
Holders of the BCS Foundation Certificate in User Experience should be able to:
This course can be attended in a classroom or remotely. If you would like to attend in the classroom, these are held at our London training venue near Old Street station. You can also attend remotely from the comfort of your home while saving time and money on travelling. Once you have booked the course, you can choose how you would like to attend.
Anyone involved in the design and evaluation of user interfaces (interface designers, usability engineers, requirement engineers, product managers). Other usability professionals may also be interested, including IT managers, quality managers, development managers and business analysts.
If you attend face-to-face in a classroom or remotely:
You can take the exam at the end of the course or at a convenient time.
If you attend remotely, you can take the exam from your home using an online proctor (invigilator) – we book a day with the exam provider and then you finalise the specific date and time with the remote proctor. The price includes the exam cost.
Understand User Perspective
Conduct User Research
Illustrate the Context of Use
Measure Usability
Information Architecture
Interaction Design
Visual Design
User Interface Prototyping
Usability Evaluation
There are no formal requirements to attend this course.
Click to download detailed syllabusWe are in the process of scheduling more course dates for this course. Please contact us if you want to be notified of future dates.
With Metadata Training you get more than just a certificate
Metadata teaches you with a real expert. All our lecturers have years of practical user experience and teaching experience. Our approachable lecturers will support you every step of the way, ensuring that you learn useful skills to help you in your professional life and that you successfully achieve your certificate.
One on One interaction
We keep our classes small to allow time for discussion and one on one interaction, giving you the specific support you need. During our courses, we do more than just show you information. We have plenty of individual and small group case study exercises with worked solutions.
We supply everything
For classroom attendance, delicious lunches and refreshments are all on us. Share ideas with like-minded people over lunch in a relaxed environment to further develop your career.
Course materials
Our course binders contain everything you need. Notes, case studies, and sample BCS exams.
Nick de Voil is a Certified Management Consultant specialising in information systems and customer experience design. He has over 30 years experience including roles in business analysis, project management, consultancy, systems development and teaching at a Further Education college. He has written and delivered numerous articles, book chapters and conference presentations, particularly on subjects related to business analysis and user experience.
Nick has served for several years on the board of IIBA UK, the UK Chapter of the international professional body for business analysts, and enjoys mentoring and coaching other business analysts.
Nick has a 1st Class degree in Computer Studies and Russian, and a MSc in Human-Computer Interaction with Ergonomics. He holds BCS and APMG certifications in business analysis, systems design and software testing, as well as qualifications in consultancy, Further Education and the securities and investment industry.
During the course, delegates learn user experience best practices as used in the industry.
When they go back to their work they know how to implement user-centered tools and concepts into products and software development applications.
can't find what you're looking for?
If you think that the User Experience course is just about how to create lovely web pages, then you are in for a big surprise! In fact, it is an introduction to a fascinating area of how people interact with machines, and puts another set of valuable tools into the Business Analyst's toolkit. The course is given by an expert in the area of UX, and comes with a huge list of references. I enjoyed the course immensely.
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