Quick overview

3 days
 £1195 plus VAT
Next available dates:
Wed 16 Mar, Wed 18 May
Central London / Remote attendance
Delicious lunches and refreshments (classroom)
Class size: maximum 12
Exam included in price

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About the course

Overview

This 3-day course addresses user experience practice in projects, product and software development. It is designed to ensure the candidate has suitable knowledge of the core concepts of User Experience (UX) and is aware of the most common tools, techniques and methods used in the field. It does not focus on one specific methodology.

Holders of the BCS Foundation Certificate in User Experience should be able to:

  • Ensure systems have an early and continual focus on users and their tasks
  • Plan and carry out empirical measurements of user behaviour
  • Practice validated learning through prototyping and iterative design

What you will learn?

  • Guiding principles
  • User research
  • Illustrating the context of use
  • Measuring usability
  • Information architecture
  • Interaction design
  • Visual design
  • User interface prototyping
  • Usability evaluation

Who should attend?

Anyone involved in the design and evaluation of user interfaces (interface designers, usability engineers, requirement engineers, product managers). Other usability professionals may also be interested, including IT managers, quality managers, development managers and business analysts.

What is included in the price?

  • Teaching by a real expert
  • Learning in a small class (maximum class size is 12) with time for discussion
  • Course binders contain notes, case studies, and sample exams
  • Plenty of individual and small group case study exercises with worked solutions
  • Suggested answers for practice exams and tutor support in preparing to sit the exam
  • Delicious lunches and refreshments
  • A convenient central London location near Old Street station with excellent facilities
  • Course and certificate

Got more questions?

click to read FAQ

It’s easy to get qualified

Pick the date that works best for you, whether it's next week or in six months

Enrol and study in three days either virtually or in person

Take your exam as soon as the week after you study, and receive your certificate in two weeks

Syllabus

Get a detailed syllabus and business case to get funding from your company.

Click to get pdf

Upcoming dates

We are in the process of scheduling more course dates for this course. Please contact us if you want to be notified of future dates.

Need advice to choose a course?

Download our guide to get access to information to fast track your and your BA team career

  • Choose a BA certification to close your BA skills gap
  • Find out your current skills level and where you need to focus your development
  • Get all our business analyst courses in one document to review them with your manager
  • Get access to the business case we created to help you get funding for your training from your employer
  • Discover another efficient way to train using the levy and saving money on training
  • Bonus: receive a list of free recorded lunch & learn sessions to develop your business analyst skills and get to know our trainers

Download guide

Corporate bookings

Align your team members with a common process and upskill your staff with in house training.

Choose from an already existing public course or design your own bespoke course for your specific goals and needs and change the way that your staff work, not only increasing their theoretical knowledge but their practical skill set too.

Using examples from your recent projects, your team members can find out how to make potential improvements within business analysis and agile project management with our blend of training and consultancy from industry experts.

When you nurture your internal talent, you foster an environment of trust and a belief in your team’s abilities.

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Our trainers

What to expect

Expect an interactive and practical training.

During the course, delegates learn user experience best practices as used in the industry.

When they go back to their work they know how to implement user-centered tools and concepts into products and software development applications.

Frequently Asked Questions

Yes, you can cancel a booking but in order to do so without penalty, we require 10 working days notice. For more information on our cancellation policy, see our terms and conditions.

Extra time can be given for exams or reasonable adjustments can be prepared, please contact us for further information.

Yes we do, your friend or colleague will need to forward over our referral programme email to you and cc Metadata. Please refer to our Referral Programme Terms & Conditions.

The Agile courses are 3 days on the weekend and 4 days during the week. The same material is covered in both courses but the weekend course is slightly more intense as it is 3 days instead of 4. The weekend course will begin at 9am and finish at 6.30pm and the midweek courses start at 9.30am and finish at 5pm.

Your employers can simply make a booking via our website by selecting the course and at the checkout section add the candidate details (full name, email address and contact number) at the bottom of the page under ‘Additional Information’ and we will confirm the booking with both parties.

Metadata is specialised in business analysis courses and aims to offer a more personalised and flexible training experience. We are committed to creating long-lasting relationships with the delegates and companies we work with, and with supporting their training every step of the way. As a direct seller, we have the flexibility to tailor our courses to suit the needs of our clients.

Currently via remote online learning with a live trainer using Zoom and Miro virtual boards.

When you book onto a course we will send you a copy of our core textbook Business Analysis. One week before the start of the course we will email you the chapters to read and any extra reading material you need. You will receive additional material (including slides and exam preparation) during the course.

You can pay via our website with a card or bank transfer by selecting ‘Pay By Bank Transfer’ at the checkout.

We are a RoATP approved main provider and can work directly with organisations. We currently support other apprenticeship providers to deliver the BCS Business Analysis Diploma as part of their business analyst apprenticeship programme. By working with us directly you will benefit from our expertise and flexible approach. We have a track record of delivering high-quality training and excellent service. We ensure that apprentices are properly supported, guided and listened to so they finish the programme successfully.

We deliver across the UK – all regions are possible through a blended approach that combines face-to-face training, interactive instructor-led online sessions, work-based learning, and self-managed learning using online materials, books and workbooks. Our programme includes accredited training with certifications, skills developing and mentoring, work-based learning and self-managed learning. For employers with a cohort greater than 5 we deliver the training on-site and can offer this anywhere in the UK. A substantial component of our training is the certificated courses that comprise the BCS BA diploma. These are delivered as 3-day courses spread over the apprenticeship. Our programme also contains soft skills and mentoring activities which are delivered through one-day workshops. These will also be delivered on-site. For formal training, apprentices would receive the same training and certification as delegates on our public courses. These are each run publicly twice a month at a London training centre which gives the apprentice flexibility in scheduling the training around their work commitments and project delivery. This also means that apprentices from cohorts of 5 or fewer would join with others on public courses (or mix with apprentices from other organisations) close to their base location. In the case of apprentices who cannot travel, we can offer this by joining through a virtual classroom using Zoom. We've developed our programme delivery with flexibility in mind as we know the apprentice will have work and personal commitments. We don't impose a tight training schedule that will demotivate them, put more pressure at work or hinder them from successfully finishing the programme.

The line manager facilitates the 20% of off the job training – we will have provided you with a spreadsheet that indicates the expected style of off the job training for each month of the apprenticeship. In the Metadata apprenticeship commitment statement, it was agreed that the apprentice will participate in a number of formal courses and informal meetings during working hours. They will also need to find time during their working hours to undertake some self-managed learning – this will include reading books, researching online, completing occasional reflective assignments, and some online learning. The total of learning including the courses will not exceed 20% of the working week (equates to one working day but can be spread over the week).  This training is documented by the apprentice in a spreadsheet which is uploaded bi-monthly to our learning portal and from which we compile a report of the apprentices training. This is a legal requirement as part of the ESFA requirements for apprenticeships. This report is also provided to the apprentice’s manager.  As far as possible off the job training should be directly related to the Apprentice work - it needs to be new activities that the apprentice has not undertaken before that can contribute to their learning. In this way, the apprentice may be using skills they have learnt from other off the job training or maybe helping a more experienced practitioner in order to expand their experience. A large component of  the Off-the-job training can contribute to the apprentice’s day-to-day work and directly benefit their organisation. Identifying this kind of work is a major way in which the manager can help the apprentice and mitigate the effects of them being off the job for 20% of the time.  The Metadata mentor will meet regularly (suggested 30 min every 2 months) with the apprentice’s line manager and discuss the kind of work that might be suitable for the individual. 

We can deliver the business analyst apprenticeship programme only to levy-paying companies. If you work for an employer who has an annual wage bill of over £3 million then they pay a 0.5% levy as part of their PAYE tax bill (this started in April 2017). This money goes to a digital account which your organisation uses to fund apprenticeships. This means an organisation of about 1000 staff paying an average salary of £30,000 will have a levy pot of about £150,000 available. All this money can be used by the organisation to fund training their own apprentices.  

can't find what you're looking for?

If you think that the User Experience course is just about how to create lovely web pages, then you are in for a big surprise! In fact, it is an introduction to a fascinating area of how people interact with machines, and puts another set of valuable tools into the Business Analyst's toolkit. The course is given by an expert in the area of UX, and comes with a huge list of references. I enjoyed the course immensely.

Ruth
past delegate, review given on reviews.co.uk

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