The context for business process modelling
We’ve delivered this course in-house to various companies abroad and in the UK.
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Modelling Business Processes will equip you with the skills you need to identify, model and improve business processes in your organisation.
This course can be attended in a classroom or remotely. If you would like to attend in the classroom, these are held at our London training venue near Old Street station. You can also attend remotely from the comfort of your home while saving time and money on travelling. Once you have booked the course, you can choose how you would like to attend.
The certificate is relevant to anyone requiring an understanding of business processes, including business analysts, business managers and their staff, business change managers and project managers.
Click here to receive our business analysis qualifications guide and find out which is the right qualification for you.
You can also get in contact to have a chat with a course adviser.
If you attend face-to-face in a classroom or remotely:
You can take the exam at the end of the course or at a convenient time.
If you attend remotely, you can take the exam from your home using an online proctor (invigilator) – we book a day with the exam provider and then you finalise the specific date and time with the remote proctor. The price includes the exam cost.
Exam format: One hour ‘closed book’ multiple-choice exam. The pass mark is 25/40.
The context for business process modelling
Evaluating and improving processes
Course Summary & Review
There are no formal requirements to attend this course.Download brochure
With Metadata Training you get more than just a certificate
Learn to put the theory into practice from our expert lecturers. They bring theory to life by drawing on their vast experience.
The specific structure of our courses prepares you successfully for the exam while you develop skills that you can apply straightaway in your role.
We keep our classes small to allow time for discussion and one on one interaction, giving you the specific support you need.
During our courses, we do more than just show you information. We have plenty of individual and small group case study exercises with worked solutions.
We supply everything
For classroom attendance, delicious lunches and refreshments are all on us. Share ideas with like-minded people over lunch in a relaxed environment to further develop your career.
Our BCS Business Analysis book is all yours when you book your first Metadata course. This is brilliant for pre-reading for your modelling business processes course.
Our course binders contain everything you need. Notes, case studies, and sample BCS exams. If you attend remotely, you will get the digital BCS BA book, our online exam simulations, all digital materials including case studies.
Founder and owner of Metadata Training, Mike has been working in IT for more than 30 years. His passion for teaching business analysis has resulted in a high demand for his courses.
Claudia’s extensive industry experience ensures that her courses are both comprehensive and benchmarked against real-life case studies.
Mike is a seasoned Business Analyst with over 30 years broad based experience across multiple industries. He enjoys teaching and his classes are always insightful.
During the course, delegates learn business analysis best practices as used in the industry.
When they go back to their work they see an improvement in their analysis and as a consequence their confidence.
Metadata is specialised in business analysis courses and aims to offer a more personalised and flexible training experience. We are committed to creating long-lasting relationships with the delegates and companies we work with, and with supporting their training every step of the way. As a direct seller, we have the flexibility to tailor our courses to suit the needs of our clients.
Yes, you can cancel a booking but in order to do so without penalty, we require 10 working days notice. For more information on our cancellation policy, see our terms and conditions.
Your employers can simply make a booking via our website by selecting the course and at the checkout section add the candidate details (full name, email address and contact number) at the bottom of the page under ‘Additional Information’ and we will confirm the booking with both parties.
Extra time can be given for exams or reasonable adjustments can be prepared, please contact us for further information.
Yes, we are accredited by the BCS and IIBA.
Yes, BCS will email you a registration login to download a copy of your e-certificate.
No, none of our courses require you to have IT skills.
We recommend you do some pre-reading as this will help you to get the most out of the course. We will send you the required material (including a case study) one week before the course start.
Currently via remote online learning with a live trainer using Zoom and Miro virtual boards.
When you book onto a course we will send you a copy of our core textbook Business Analysis. One week before the start of the course we will email you the chapters to read and any extra reading material you need. You will receive additional material (including slides and exam preparation) during the course.
During the pandemic we are running the exams remotely at the comfort of your home. A member of the Metadata team will invigilate your exam where you can choose a convenient slot (exams are held during office hours).
An extra time of 15mins is given if English is not your first language or with reasonable adjustments. Please inform us upon making a booking.
All of the BCS business analysis exams are a closed book multiple choice question, duration 60-mins with the exception of the BCS Systems Development Essentials which is taken as an open book written exam with 15mins reading time and duration 60mins written exam time.
We are a RoATP approved main provider and can work directly with organisations. We currently support other apprenticeship providers to deliver the BCS Business Analysis Diploma as part of their business analyst apprenticeship programme. By working with us directly you will benefit from our expertise and flexible approach. We have a track record of delivering high-quality training and excellent service. We ensure that apprentices are properly supported, guided and listened to so they finish the programme successfully.
We deliver across the UK – all regions are possible through a blended approach that combines face-to-face training, interactive instructor-led online sessions, work-based learning, and self-managed learning using online materials, books and workbooks. Our programme includes accredited training with certifications, skills developing and mentoring, work-based learning and self-managed learning. For employers with a cohort greater than 5 we deliver the training on-site and can offer this anywhere in the UK. A substantial component of our training is the certificated courses that comprise the BCS BA diploma. These are delivered as 3-day courses spread over the apprenticeship. Our programme also contains soft skills and mentoring activities which are delivered through one-day workshops. These will also be delivered on-site. For formal training, apprentices would receive the same training and certification as delegates on our public courses. These are each run publicly twice a month at a London training centre which gives the apprentice flexibility in scheduling the training around their work commitments and project delivery. This also means that apprentices from cohorts of 5 or fewer would join with others on public courses (or mix with apprentices from other organisations) close to their base location. In the case of apprentices who cannot travel, we can offer this by joining through a virtual classroom using Zoom. We've developed our programme delivery with flexibility in mind as we know the apprentice will have work and personal commitments. We don't impose a tight training schedule that will demotivate them, put more pressure at work or hinder them from successfully finishing the programme.
The line manager facilitates the 20% of off the job training – we will have provided you with a spreadsheet that indicates the expected style of off the job training for each month of the apprenticeship. In the Metadata apprenticeship commitment statement, it was agreed that the apprentice will participate in a number of formal courses and informal meetings during working hours. They will also need to find time during their working hours to undertake some self-managed learning – this will include reading books, researching online, completing occasional reflective assignments, and some online learning. The total of learning including the courses will not exceed 20% of the working week (equates to one working day but can be spread over the week). This training is documented by the apprentice in a spreadsheet which is uploaded bi-monthly to our learning portal and from which we compile a report of the apprentices training. This is a legal requirement as part of the ESFA requirements for apprenticeships. This report is also provided to the apprentice’s manager. As far as possible off the job training should be directly related to the Apprentice work - it needs to be new activities that the apprentice has not undertaken before that can contribute to their learning. In this way, the apprentice may be using skills they have learnt from other off the job training or maybe helping a more experienced practitioner in order to expand their experience. A large component of the Off-the-job training can contribute to the apprentice’s day-to-day work and directly benefit their organisation. Identifying this kind of work is a major way in which the manager can help the apprentice and mitigate the effects of them being off the job for 20% of the time. The Metadata mentor will meet regularly (suggested 30 min every 2 months) with the apprentice’s line manager and discuss the kind of work that might be suitable for the individual.
We can deliver the business analyst apprenticeship programme only to levy-paying companies. If you work for an employer who has an annual wage bill of over £3 million then they pay a 0.5% levy as part of their PAYE tax bill (this started in April 2017). This money goes to a digital account which your organisation uses to fund apprenticeships. This means an organisation of about 1000 staff paying an average salary of £30,000 will have a levy pot of about £150,000 available. All this money can be used by the organisation to fund training their own apprentices.
can't find what you're looking for?
I trained with Metadata for the full BCS Business Analysis Diploma course and could only attend 1 module at the classroom due to Coronavirus. The rest were completed virtually via Zoom, but this didn't have impact with regards to learning the syllabus. The Metadata office has been very accommodating with scheduling and changing dates of courses, and the tutors were excellent providing great insight. I would highly recommend Metadata.
This course is part of the BCS business Analysis Diploma Qualification