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Learn about Customer Journey Mapping – Virtual Lunch & Lear...

If you are a business analyst or a business change professional, customer journey mapping will help you increase the success of your projects. Who is the session for? This session is for beginners and assumes you don’t have any experience of using the tool. You don’t need any business analysis knowledge to attend the session. […]

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Want to experience our virtual courses? Join our Free Course Taster

Looking to achieve a business analysis or agile qualification and want to find out how we run the virtual courses? Then join our course taster every other Tuesday from 6:30 pm and find out what to expect from a virtual course and if it is right for you, meet one of our experienced trainers, take […]

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Pre-recorded

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Learn to create a Project Scope Diagram – Virtual Lunch & L...

If you are a business analyst or a project manager or a professional who works on delivering projects, the Project Scope Diagram tool helps you present the required work to deliver a product, service, or result with the specified features and functions. We recently ran a session on this as part of our Lunch & […]

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Learn to create a Benefits Map – Virtual Lunch & Learn Sess...

If you are a Business Analyst, Business Change Manager or work in Project Management, Benefits Dependency Networks are a useful technique for understanding how a project will deliver business benefits. According to the BCS, a benefits map is “A diagrammatic representation of what needs to be done on a project/program in order to achieve its […]

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How can you use Swimlane Diagrams to model business processes? (Exerci...

What is a Swimlane Diagram? A swimlane diagram documents the steps or activities of a process flow or workflow. It visualises a process from beginning to end,  but it also divides these steps into categories to help distinguish which departments or employees are responsible for each set of actions. Swimlanes can represent many categories of information […]

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Use Case Diagrams – A great Tool for Business Analysts

What is a Use Case Diagram? The use case diagrams describe what a system should do and not how it should be done that is why it is extensively used by business analysts to communicate with IT specialists and business users. Using use case diagrams with functional requirements provide a great tool for IT specialist […]

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Why is Requirements Engineering important?

Are you a Business Analyst? Do you work on Business Change Projects? IT is both a driver and an enabler of business change, which means that often as a business analyst, it will be part of your Business Change project. Without the right requirements the project won’t deliver and this is where requirements engineering comes […]

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