Learn to create Swimlane Diagrams to model business process models (Access Recording)

Posted on March 24, 2021

If you are a business analyst or a business change professional, Swimlane Diagrams will help you model business processes. We recently ran a session on this as part of our Lunch & Learn Programme and you can now access the recording by filling the form below.

Why get the recording?

It is a really practical and engaging session that we highly recommend. You get access to the presentation and the demonstration on how to create the Swimlane Diagram based on a scenario, Rod Simpson is using the virtual Miro board in the session.

Learn how to:

  • Visualise a process from beginning to end
  • Identify bottlenecks in a process
  • Avoid collision and repetition of work by multiple figures.

This session is for beginners and assumes you don’t have any experience of using the tool. You don’t need any business analysis knowledge to attend the session.

Why are Swimlane Diagrams important?

swimlane diagram documents the steps or activities of a process flow or workflow. It visualises a process from beginning to end,  but it also divides these steps into categories to help distinguish which departments or employees are responsible for each set of actions. It allows departments to know what their counterparts are doing.

Swimlanes can represent many categories of information such as actors who perform the activities (i.e., role or department), the stage of the process in which the activity takes place, or whatever else the creator of the document feels should be emphasised and communicated by the swimlane diagram.  Moreover, swim lane diagrams are able to distinguish the teams’ limits when it comes to abilities and capacity.

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