Quick overview

1 day
 £295 plus VAT
Next available dates:
Delicious lunches and refreshments
Class size: maximum 12

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About the course

Do you struggle with difficult stakeholders? Is this holding you back from achieving your potential?

Would you like to be able to develop elite-level skills to confidently deal with stakeholders?

Metadata Training has teamed up with Richard Mullenders, a former hostage negotiator now turned trainer to teach you how to influence stakeholders.

You are measured on results and results are dependent on other people. It makes business sense to spend time to learn to deal with people confidently and effectively.

You can bring your own challenges and discuss them with the trainer during the course.

The content will be taught to you in 3 sessions.

You will learn how to:

  • influence stakeholders to follow your advice
  • deal with stakeholder’s resistance to change initiatives
  • uncover secrets that stakeholders don’t realise they’ve revealed
  • efficiently communicate for results
  • manage and resolve conflicts
  • forge strong relationships
  • gain and maintain engagement in your project
  • reach agreements with satisfied stakeholders to ensure future collaborations

During the course you will practise using examples from the business analyst and project manager work life.

Who is this course for?

This course is aimed at business analysts, project managers and any professional who needs to sell their ideas to stakeholders for project success.

Being a challenging and interactive course, it is a great option for professionals who are actively looking to improve themselves and add value to their organisations.

If you feel you have the technical skills but a lack of soft skills are holding you back from achieving your potential, then this is the training for you.

What is included in the course price?

  • Course fee
  • Certificate of attendance
  • Lunch (only for the 1 Nov full day course)


Upcoming dates

What makes our courses different?

With Metadata Training you get more than just a certificate

Metadata teaches you with a real expert. All our lecturers have years of practical agile and teaching experience.

Our approachable lecturers will support you every step of the way, ensuring that you learn useful skills to help you in your professional life and that you successfully achieve your qualifications.


One on One interaction

We keep our classes small to allow time for discussion and one on one interaction, giving you the specific support you need. During our courses, we do more than just show you information. We have plenty of individual and small group case study exercises with worked solutions.

Turn up empty handed

We supply everything

Delicious lunches and refreshments are all on us. Share ideas with like-minded people over lunch in a relaxed environment to further develop your career.


Course material

Our BCS Business Analysis book is all yours when you book your first Metadata course. This is brilliant for pre-reading for your business analysis practice course.

Our course binders contain everything you need. Notes, case studies, and sample BCS exams.

Our trainers

Frequently Asked Questions

Metadata is specialised in business analysis courses and aims to offer a more personalised and flexible training experience. We are committed to creating long-lasting relationships with the delegates and companies we work with, and with supporting their training every step of the way. As a direct seller, we have the flexibility to tailor our courses to suit the needs of our clients.

Yes, you can cancel a booking but in order to do so without penalty, we require 10 working days notice. For more information on our cancellation policy, see our terms and conditions.

Yes, we are accredited by the BCS and IIBA.

Yes, BCS will email you a registration login to download a copy of your e-certificate.

No, none of our courses require you to have IT skills.

We recommend you do some pre-reading as this will help you to get the most out of the course. We will send you the required material (including a case study) one week before the course start.

When you book onto a course we will send you a copy of our core textbook Business Analysis. One week before the start of the course we will email you the chapters to read and any extra reading material you need. You will receive additional material (including slides and exam preparation) during the course.

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