Want to develop business analysis skills and continue your personal development? Every month, we host Lunch & Learn sessions with one of our expert trainers. These sessions are hands-on, practical, and help you develop business analysis skills for free. Each session  focuses on teaching you a specific business analysis technique that is essential for you […]

If you are a business analyst, we know that working on complex business improvements & change projects can lead to misunderstandings and confusion. When we present confusing data our stakeholders can’t make decisions and we don’t get their buy-in. No one wants to invest time & money in developing solutions that fail. Some research from […]

If you are a business analyst or a business change professional, Swimlane Diagrams will help you model business processes. We recently ran a session on this as part of our Lunch & Learn Programme and you can now access the recording by filling the form below. Why get the recording? It is a really practical […]

If you are a business analyst or a business change professional, customer journey mapping will help you increase the success of your projects. We recently ran a session on this as part of our Lunch & Learn Programme and you can now access the recording by filling the form below. Why get the recording? It […]

If you are a business analyst or a project manager or a professional who works on delivering projects, the Project Scope Diagram tool helps you present the required work to deliver a product, service, or result with the specified features and functions. We recently ran a session on this as part of our Lunch & […]

If you are a Business Analyst, Business Change Manager or work in Project Management, Benefits Dependency Networks are a useful technique for understanding how a project will deliver business benefits. According to the BCS, a benefits map is “A diagrammatic representation of what needs to be done on a project/program in order to achieve its […]

What is a Swimlane Diagram? A swimlane diagram documents the steps or activities of a process flow or workflow. It visualises a process from beginning to end,  but it also divides these steps into categories to help distinguish which departments or employees are responsible for each set of actions. Swimlanes can represent many categories of information […]

What is a Use Case Diagram? The use case diagrams describe what a system should do and not how it should be done that is why it is extensively used by business analysts to communicate with IT specialists and business users. Using use case diagrams with functional requirements provide a great tool for IT specialist […]

Are you a Business Analyst? Do you work on Business Change Projects? IT is both a driver and an enabler of business change, which means that often as a business analyst, it will be part of your Business Change project. Without the right requirements the project won’t deliver and this is where requirements engineering comes […]